18 Aug, 2020 → by ClaimboUser362096
I had a horrible experience i would never recommend The Hampton in to anyone and in fact i will make sure I tell everyone Not!! to stay at The Hampton in Rapid City
I checked in pleasantly enough into the Rapid City, South Dakota however, as the night wore on things went from pleasant to completely the opposite. I booked the room my wife and my two grandchildren one of which is has cerebral palsy. From approximately 8 pm until 10:30 the tenants in the room above were extremely loud and rancorous after a couple calls I asked if I could please just get a refund and was told that i could- however- upon loading my family up in the car and returning to the desk for my refund- I was told that the "policy" is after three complaints that they would call the cops and remove the noisy guest- when i asked to see the policy they could not produce it. Then they informed me that it was online so i did an online search to find no existing "policy". When i asked for the web address they could not produce one. I searched endlessly on the net to no avail- as such a " policy" does not exist. Naturally i was aghast that such a reputable hotel chain would treat their guest this way. And- When i found out that the people making the noise were white i realized that this was a racial issue and then i was mortified that such a practice of racial inequity was being applied to me. I am Dr. of History with many advance degrees, and I am not accustomed to being treated with such iniquitous unspoken policies. I would never recommend the Hampton Inn to anyone of color- unless they feel like facing the same racially coded behavior. And i will make it a point to spread the word far and wide The Hampton in Rapid City South Dakota - is a racist institution. User's recommendation: if you are a person of color stay away from the Rapid City South Dakota Hampton they are bigots.