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The bathroom sink was filled with black specks (unknown substance). The overflow drain in the sink was filthy. Air conditioning unit was completely covered with dust and grim that had accumulated over time. Bathroom door plate, inside was marred with finger/hand prints. User’s recommendation: Visually check room before signing in.
The building had an odor as we walked in the door. We let that go. Then the customer service lady was beyond rude. Now that we have gotten our keys the building is dirty. From the hallways to the room. We normally stay at a Hampton Inn several times a year and this is the last time...
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I pressed all the requested numbers, and the sound of a cash register is all I heard for 5 minutes.
Could you E-Mail me the web site so I can up date my profile My old E-Mail address was jamw@***.com Thank Gerald L Wachob
Booking reference number – 920032****246 (From hotels.com) I booked the Hampton By Hilton Berlin City Centre Alexanderplatz with hotels.com on March 2, for 5 nights, between March 5 and March 10. Two days after, exactly one day prior to my trip, I called hotels.com to…