More Contact Info

Toll-Free Number:

(888) 954-4482

Customer Service:

+1 250 984 8055

+1 604 761 9429

Fax:

(604) 357-1429

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00AM-5:00PM (PST)

Company Address

Xtralights.com

300 5900 No 3 Rd.

Richmond,

Canada

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Complaints & Reviews — Xtralights

17 Sep, 2019

Got what they deserved – CLOSED

Sold me tail lights which I cancelled before shipping. Probably didn’t matter. Apparently they weren’t going to ship anyway. Took my money and ran. Finally responded to my 9th email about my refund. Told me I was SOL. They are just the S.

Auto Parts and Accessories

11 Jul, 2019

Great service 3 years ago but where are they now.

Replaced all the lights on my truck and one has burned out 3 years later. Bulb seems to be proprietary to “Subzero” (not to be confused with the refrigerator). Can’t find it anywhere except from Xtralights and they don’t list it as a part. Phone numbers seem to be out of service.

Auto Parts and Accessories

25 Feb, 2019

Terrible customer service and product description

Purchased $500 replacement LED headlights for my town car. It never stated that it really didn’t work as led need a projector type reflector. What I have is an expensive unfocused blob of bright light. High and low beam not really. I called to ask if anything could be done and was told to google it, tough... Read more➤

Auto Parts and Accessories

14 Jan, 2019

Tail light order

ordered tail lights for my truck and was left a message that they were no longer available. now trying to contact them,I get no answer and no response on phone or chat.

Auto Parts and Accessories

30 Nov, 2018

Lights Ford Excursion

Product never came…now almost 3 week late—Called-emailed-tried chat-filled out inquiry form…..many times….Nothing…Finally reached someone today….was told item was out of stock and would be 3 more weeks….Told them I wanted a refund…was told ok but would take up to 10 business days.

Auto Parts and Accessories