Average Rating:

1.59 / 104 votes / 64 reviews
2 Folsom St.
San Francisco
United States
Phone: 1800 427 7895

Category: Clothing, Shoes and Acc

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Complaints & Reviews — Gap

Uniform shirt order in august to be delivered in September, then date moved to October. This morning I was told the end of November. School is in session in august. POOR CUSTOMER SERVICE EVER! IS GAP LOOSING THEIR REPUTATION? Rose BLUM User’s recommendation: Don’t use if you need the item for current school year.

14 Aug, 2021

Gap Order #15RD895

I made this order tonight and within 2 minutes realized the shipping address was wrong. I called immediately and the young man was nice, and did a cancellation request, but he didnt speak English well, so I called back and got a young lady who was non sympathetic and…

12 Aug, 2021

Gap Re-hire

I was wondering. I do hope I am in the right place, I wanted to ask a bout reapplying to your company. However, I do not know is I can? I was separated back in 2007 or 2008. I was on medication and I slept through a scheduled shift. Can I reapply or is that a final… Read more➤

10 Aug, 2021

Gap I have unauthorized charges

I have a transaction on my account for 14.99 and I do not know what company this is. I would like some explanations due to the recent charges.

10 Aug, 2021

Gap I need my packets

My orden number 15NCQLK I placed an order with you but I forgot to put the apartment number and they are returning the things back where you, could you send it to me again please at this address 1546 Selwyn ave Apt 4L bronx, NY 10457

How someone used my card and they can’t tell me who it is but they (GAP) CAN LET THEM USE IT.IM NOT UNDER STANDING THIS.YOU CANT TELL ME THERE NAME.

I placed an order 10 minutes ago and wanted to cancel one of the items but was told they were not able to do that. Not acceptable customer service!

30 Jul, 2021

Gap Being robed

Someone is using my *** card and money has been charged off of it Someone just ordered stuff off my card and it was charged 16$ and 19 cents on 7/30/2021 Amd I want that money put back on my card and the order canceled User’s recommendation: If this card is ever used to order do not… Read more➤

28 Jul, 2021

Gap Wrong order, complain

I had placed an order for a petite utility jacket and a quilted jacket and instead I got a parcel from old navy with a tall xxxl shorts and an email saying my order is delivered. The box had no receipt. My order no was 15JNGMD. I already sent an email to customer service with pictures of… Read more➤

27 Jul, 2021

Gap Obfuscatory pricing

Im a regular at Gap, Old Navy and Banana Republic. Need them, want them. But their pricing policies are maddening. 40% Off Sitewide can mean 10% higher than last weeks 20% off prices as marked. And nothing is ever really site-wide. But the worst is that even after you make a purchase, you receipt does not show… Read more➤

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