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Average Rating:

2.45 / 549 votes / 68 reviews
Greyhound Lines, Inc.
P.O. Box 660362, One Dallas Center, Dallas, Texas, 75201
United States

Phone number: (800) 231-2222

Category: Transport

Toll-Free Number:
(800) 231-2222
Customer Service:

Assistance for customers with Disabilities
(800) 752-4841

Help using website or app
(800) 268-9000

Report unsafe driving
(800) 723-3287

Road Rewards
(877) 943-3530

Tickets and fares (EspaГ±ol within U.S.)
(800) 531-5332

Travel information (outside the U.S.)
(214) 849-8100

Travel information (TTY/TDD)
(800) 345-3109

Traveling in a group
(844) 477-8747
Bus Charters:
(800) 454-2487
Commercial Sales:
(800) 440-7712
Lost Or Damaged Baggage:
(214) 849-6246
Marketing, Advertising & Sponsorships:
(214) 849-6275
(214) 849-6826
News media inquiries

Packages Express:
(800) 739-5020
Refunds And Feedback:
(214) 849-8966
Tv/film Inquiries (Engine Shop):
(310) 499-0660
Other Info

Other Info (opening hours):

Customer Support working Hours: 7:00 a.m. – 7:00 p.m., Central time zone, Monday through Friday

Mailing Address for Refunds: Greyhound Lines, Inc P.O. Box 660691, MS 470 Dallas, TX 75266-0691

Corporate Mexico Office: Greyhound Mexico, Juan Aldama Sur 924, Col. Centro, Monterrey N.L. Mexico.

Company Address
Greyhound Lines, Inc.
P.O. Box 660362
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Greyhound, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Greyhound

20 Aug, 2021

Missed buss

I’m a new bus user and the front of the bus at Washington DC so I didn’t know that it was my bus to go to Cleveland and I missed my bus and I’m still at the Toledo Ohio terminal trying to get a bus to Cleveland to transfer to Cincinnati and a bus here that actually... Read more➤
My family was tested before traveling Greyhound bus station bathroom not clean people not wearing masks on Greyhound bus and in Greyhound bus station my whole family caught covid-19 after traveling Greyhound bus more people will get sick traveling Greyhound bus it’s not safe President Joe Bidden needs to stop Greyhound bus from running covid-19 spreading very... Read more➤
When paying almost 400 to get from Memphis, TN to Orlando, Florida you don’t expect all the delays, they ppl and the facilities in both Memphis and Nashville are very unprofessional and disrespectful to paying guest. They were just chatting amongst each other laughing…
10 Aug, 2021

Trip on Greyhound

My name is Bridgette Pearson, my ticket number is 7414****. My departure date and time was 7/28/2021 at 1:30 pm. I sent a complaint concerning my experience at Greyhound Bus Terminal in Memphis, TN five hours wait time for a Bus that was to be gone at 1:30 pm but they…
7 Aug, 2021

Un reclamo

Buenos días necesito que me reembolsen el dinero de un voleto pero solo de uno porque yo compre dos y solo uno de ellos va a viajar el número de confirmación es 7505**** es de la persona o el voleto de segundo lala el no viajará por motivo que migració…
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