More Contact Info

Toll-Free Number:

(800) 427-7895

Customer Service:

Athleta

(877) 328-4538

Gap Card

(800) 887-1198

Gap Silver Card

(866) 450-4468

Gap Visa® Card

(866) 450-4467

Outside the U.S.

(614) 744-3907

TDD hearing impaired

(888) 906-1104

U.S.

(844) 437-6654

Legal:

(415) 427-5575

Other Info

1800 427 7895 (United States)
+1 614 744 3907 (USA & International) +1 866 450 4467 (Gap Card) +1 866 450 4468 (Gap Silver) +1 800 333 7899 (Head Office, USA) +1 212 206 4200 (New York Product Development) +44 207 518 6100 (United Kingdom) +1 416 921 2711 (Canada) +33 153 892 300 (France) +86 212 219 9668 (China, Shanghai)
2 Folsom St.
San Francisco , California
United States – 94105
Mon7:00 AM – 1:00 AM
Tue7:00 AM – 1:00 AM
Wed7:00 AM – 1:00 AM
Thu7:00 AM – 1:00 AM
Fri7:00 AM – 1:00 AM
Sat7:00 AM – 1:00 AM
Sun7:00 AM – 1:00 AM
Store Locator

Headquarters Locations

New York Product Development
55 Thomas St., New York, New York, 10013675 Avenue of the Americas, New York, New York, 10011United Kingdom5th Floor, 6 St. Andrew Street, London, EC4A 3AE Canada60 Bloor St., West, Suite 1501, Toronto, Ontario, M4W 3B8 France49/53 Avenue des Champs Elysees, 75008 Paris

ChinaRoom 825, T1, 138 Wangfujing Ave., Beijing, 1000064th Floor, Building 6, No. 800, Changde Road, Shanghai 200040 PRCJapanSendagaya, Shibuya-ku, Tokyo, 151-0051 Show MoreShow Less

Company Address

The Gap, Inc.

6007 Green Pointe Drive

Groveport,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gap , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Gap

8 Aug, 2021

Someone has used my card at your store

How someone used my card and they can’t tell me who it is but they (GAP) CAN LET THEM USE IT.IM NOT UNDER STANDING THIS.YOU CANT TELL ME THERE NAME.

Clothing, Shoes and Acc

2 Aug, 2021

Unable to help with my request

I placed an order 10 minutes ago and wanted to cancel one of the items but was told they were not able to do that. Not acceptable customer service!

Clothing, Shoes and Acc

30 Jul, 2021

Being robed

Someone is using my *** card and money has been charged off of it Someone just ordered stuff off my card and it was charged 16$ and 19 cents on 7/30/2021 Amd I want that money put back on my card and the order canceled User’s recommendation: If this card is ever used to order do not... Read more ➤

Clothing, Shoes and Acc

28 Jul, 2021

Wrong order, complain

I had placed an order for a petite utility jacket and a quilted jacket and instead I got a parcel from old navy with a tall xxxl shorts and an email saying my order is delivered. The box had no receipt. My order no was 15JNGMD. I already sent an email to customer service with pictures of... Read more ➤

Clothing, Shoes and Acc

27 Jul, 2021

Obfuscatory pricing

Im a regular at Gap, Old Navy and Banana Republic. Need them, want them. But their pricing policies are maddening. 40% Off Sitewide can mean 10% higher than last weeks 20% off prices as marked. And nothing is ever really site-wide. But the worst is that even after you make a purchase, you receipt does not show... Read more ➤

Clothing, Shoes and Acc