More Contact Info

Toll-Free Number:

(800) 427-7895

Customer Service:

Athleta

(877) 328-4538

Gap Card

(800) 887-1198

Gap Silver Card

(866) 450-4468

Gap Visa® Card

(866) 450-4467

Outside the U.S.

(614) 744-3907

TDD hearing impaired

(888) 906-1104

U.S.

(844) 437-6654

Legal:

(415) 427-5575

Other Info

1800 427 7895 (United States)
+1 614 744 3907 (USA & International) +1 866 450 4467 (Gap Card) +1 866 450 4468 (Gap Silver) +1 800 333 7899 (Head Office, USA) +1 212 206 4200 (New York Product Development) +44 207 518 6100 (United Kingdom) +1 416 921 2711 (Canada) +33 153 892 300 (France) +86 212 219 9668 (China, Shanghai)
2 Folsom St.
San Francisco , California
United States – 94105
Mon7:00 AM – 1:00 AM
Tue7:00 AM – 1:00 AM
Wed7:00 AM – 1:00 AM
Thu7:00 AM – 1:00 AM
Fri7:00 AM – 1:00 AM
Sat7:00 AM – 1:00 AM
Sun7:00 AM – 1:00 AM
Store Locator

Headquarters Locations

New York Product Development
55 Thomas St., New York, New York, 10013675 Avenue of the Americas, New York, New York, 10011United Kingdom5th Floor, 6 St. Andrew Street, London, EC4A 3AE Canada60 Bloor St., West, Suite 1501, Toronto, Ontario, M4W 3B8 France49/53 Avenue des Champs Elysees, 75008 Paris

ChinaRoom 825, T1, 138 Wangfujing Ave., Beijing, 1000064th Floor, Building 6, No. 800, Changde Road, Shanghai 200040 PRCJapanSendagaya, Shibuya-ku, Tokyo, 151-0051 Show MoreShow Less

Company Address

The Gap, Inc.

6007 Green Pointe Drive

Groveport,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Gap , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Gap

10 Jul, 2021

Assistance with an outlet return

was unable to get a competent, clear English speaking person on the phone …After a few minutes I got off this horrible ride. Lesson learned…IF YOUR CUSTOMER SERVICE AGENTS AREN’T IN AMERICA I’M NOT SPENDING MY HARD EARNED AMERICAN DOLLARS WITH YOU!!!!

Clothing, Shoes and Acc

7 Jul, 2021

Enhancement to online services

Inability to pay my account by mail for $4.65 incurred a $1.00 fee which i found unreasonable. I have been a customer for many years. I cancelled my card pending my current payment, which was sent in by mail. Barbara Addeo Not everyone wishes to due business only on line to pay debts

Clothing, Shoes and Acc

7 Jul, 2021

Perdida de paquete

El perdido la orden # 15WCDN8, Tracking 1ZR621X3YW8613****, yudelka veras, 300 49th st apt.#4, estuve investigando en el edificio para saber si alguien lo había tomado y nada no tuve exito por eso estoy asiendo el reglamo hoy

Clothing, Shoes and Acc

4 Jul, 2021

Return Inquiry and Complaint

Order 14MX2HH Purchases made on 5/1/21 but not RECEIVED until 5/12/21. I have attempted to return these items on two separate occasions in person, but was told it could not be done. I am now trying to do this by mail and told I am now outside the 60 period. I cannot be outside this period if... Read more➤

Clothing, Shoes and Acc

23 Jun, 2021

Mistaken in the Size of an item

Hi, This is Sai. I have ordered 3 items on 22, July 2021. ( Order number: 15CKPNJ). But unfortunately, I have made a mistake in choosing size of 1 item in those items. Slub T-Shirt #530924****004 I have ordered this Slub T-shirt Yellow, in XL size. But I need that in L size. Can you please help... Read more➤

Clothing, Shoes and Acc