My booking reference RQKSPW, using the Reference number or my e-ticket number to change my return flight booking through Online Manage My Booking is not helpful enough. Many attempts since last few days to sort out my return flight booking. My brother’s critical condition has made me to extend my stay in India. I have used 24/7...
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Dear sir/mam I had returing ticket of 25jul 2020 from washington dulles, boeing 787-9 jet To dubai and nepal for all details I have uploaded the booking ticket. Due to the pandemic you people stop the flight and we booked the other airlines and its my right to get the refund from yours, but still we are...
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Dear Team, Booking date -25-Aug-2021 Travel date-17th Sep-2021 Details- AUH to SEZ (return) Issue : Cancellation Online cancellation not working. Online cancellation fails saying call us to cancel your booking. Your call wait time is 2 hours each time we call, Its been over 12 hours ive been trying to contact the etihad contact center and not...
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The level of commitment is so disappointing and not the Etihad level I used to deal with I received an email and SMS (attached) mentioning that the flight will get delayed for 2 hours bearing in mind that the passengers are two kids which made me rearranged my kids transportation and lots of depending events But I...
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We (2 couples) landed at Abu Dhabi airport on 13th August 2021. The connection from Abu Dhabi to Dubai was supposed to be a bus and as part of the ticket. This was a complete FARCE. The Etihad staff member tried to be helpful but he had probably 100 people or more to put on 1 bus...
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Poor service
On June 26, 2016, my wife and daughter (3 years old) returned from a tour of Spain / Portugal, where everything was nice and professionally organized, but unfortunately the whole tour was ruined by a transfer from Sidnay and Brisbane. Great for all of us passengers, was a surprise when we arrived at the airport transfer (VW nine-seater bus), which was without air conditioning when the outside air temperature was around 34 degrees! It was hot not only for us passengers, but also for the driver, who kept an open window all the way, which did not solve anything, but made it worse, as a result of which the daughter is already coughing today and hopefully her ears will not bleed - who knows what the other passengers do! If we had known that 365 holidays would send such transport, we would have traveled better by public transport. This situation with the transfer will make you think further about choosing your services, as well as we will hardly recommend others to you. Until June 29, we will be waiting for your explanation about the choice of your transport in unsuitable weather conditions for transfer. Unfortunately, we have not received any explanation from the 365 holidays, to this day, until today (July 12)!
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