Etihad Airways

Etihad Airways

Average Rating:

1.35 / 91 votes / 143 reviews
Etihad Airways
Head Office, New Airport Road, Khalifa City A, PO Box 35566
Abu Dhabi
United Arab Emirates
Phone: 18 002 667 883

Category: Airlines & Aviation

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Complaints & Reviews — Etihad Airways

Hello Sir, Good Morning! For ten day I have been trying to contact Eithad Airways on Phone No.[protected] but there is no response but only taped voice is running for hours on phone but no customer care agent answering the call. Is it the way Eithad Airline, A Government Entity of repute is running now and are… Read more➤

Sir, I purchased ticket CCJ-AUH-JED through clear trip on 23-02-2020 unfortunately flight was cancelled but until now I didn’t receive my refund amount. My booking ref. is XBZ KNT & ticket number is [protected] my name is Hassain chelathodan. Clear trip says Etihad no yet process refund. my clear trip trip ID is [protected] Kindly do necessary… Read more➤

I booked a ticket from CCJ to AUH on 25 march 2020. The flight No ey257, PNR: CKHYFC and ticket No [protected]. I already sent request for refund and request ID is 9682617. I trying to get the refund more than one year. The cocerned staffs are very negative approach regarding this issue. I submitted all required… Read more➤

Etihad Airways
17 Sep, 2021

Etihad Airways Broken Suitcase

I checked in my suitcase in Jakarta on the 15th of September for flight EY 475 to Abu Dhabi for a transit later on with flight EY 19 to Heathrow, London. I am very disappointed by the state that I retrieved my suitcase in London (16th September 2021, around 12:00). Not only was my suitcase given to… Read more➤

I’m planning to fly from Delhi to Dubai On 26th of September 2021, I have successfully booked my tickets through the Etihad Airways website, But I am unable to save my passport and other travel details, I tried calling the customer care division in India for the same But haven’t been able to contact them. Also As… Read more➤

I am a rewards member [protected]. I was really happy with the service and food with Etihad which has improved a lot and booked my round trip recently YIQLCA. First the return booking date was changed by the airline automatically and extended by trip by a day which I could accommodate. Then the return flight was cancelled… Read more➤

Dear Sir,   I have booked a ticket in March and travelled one side on 09/04/2021 and the return flight  was cancelled three times by Etihad . Booking ref-WYQPHQ, Airline booking ref -BKKRCJ, Ticket ref-[protected], [protected], [protected].   Now when I send mail for refund the return ticket they are telling there is no refund value for… Read more➤

Dear Sir My booking TBAPPC had been cancelled and rebooked multiple times by the airlines.I have tried to reach the airlines for the past 3 days without any luck. The helpline and customer number is always busy [protected]. I made every effort to either get a refund or rebook to my specific needs. It is unfortunate that… Read more➤

I am contacting you as I bought a ticket through an agent. When I got the ticket it stated that the ticket cost € 497 but I was charged €730. When I contacted the agent he stated that the invoice from the airlines is incorrect that the value that he charged was the price of the ticket…. Read more➤

MY account has been deducted by etihad airways on 2/9 and 3/9/2021. Which is on that day I didn’t make any purchases on etihad Airways website. Before that date, On 30/8/2021 and 31/8/2021 i had purchased a couple of ticket to amman, jordan. The ticket has been deducted on the same day on 30/9/2021 and 31/8/2021. Hence,… Read more➤

Poor service

On June 26, 2016, my wife and daughter (3 years old) returned from a tour of Spain / Portugal, where everything was nice and professionally organized, but unfortunately the whole tour was ruined by a transfer from Sidnay and Brisbane. Great for all of us passengers, was a surprise when we arrived at the airport transfer (VW nine-seater bus), which was without air conditioning when the outside air temperature was around 34 degrees! It was hot not only for us passengers, but also for the driver, who kept an open window all the way, which did not solve anything, but made it worse, as a result of which the daughter is already coughing today and hopefully her ears will not bleed - who knows what the other passengers do! If we had known that 365 holidays would send such transport, we would have traveled better by public transport. This situation with the transfer will make you think further about choosing your services, as well as we will hardly recommend others to you. Until June 29, we will be waiting for your explanation about the choice of your transport in unsuitable weather conditions for transfer. Unfortunately, we have not received any explanation from the 365 holidays, to this day, until today (July 12)!

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