I am a rewards member [protected]. I was really happy with the service and food with Etihad which has improved a lot and booked my round trip recently YIQLCA. First the return booking date was changed by the airline automatically and extended by trip by a day which I could accommodate. Then the return flight was cancelled...
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Dear Sir, I have booked a ticket in March and travelled one side on 09/04/2021 and the return flight was cancelled three times by Etihad . Booking ref-WYQPHQ, Airline booking ref -BKKRCJ, Ticket ref-[protected], [protected], [protected]. Now when I send mail for refund the return ticket they are telling there is no refund value for...
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Dear Sir My booking TBAPPC had been cancelled and rebooked multiple times by the airlines.I have tried to reach the airlines for the past 3 days without any luck. The helpline and customer number is always busy [protected]. I made every effort to either get a refund or rebook to my specific needs. It is unfortunate that...
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I am contacting you as I bought a ticket through an agent. When I got the ticket it stated that the ticket cost € 497 but I was charged €730. When I contacted the agent he stated that the invoice from the airlines is incorrect that the value that he charged was the price of the ticket....
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MY account has been deducted by etihad airways on 2/9 and 3/9/2021. Which is on that day I didn’t make any purchases on etihad Airways website. Before that date, On 30/8/2021 and 31/8/2021 i had purchased a couple of ticket to amman, jordan. The ticket has been deducted on the same day on 30/9/2021 and 31/8/2021. Hence,...
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Poor service
On June 26, 2016, my wife and daughter (3 years old) returned from a tour of Spain / Portugal, where everything was nice and professionally organized, but unfortunately the whole tour was ruined by a transfer from Sidnay and Brisbane. Great for all of us passengers, was a surprise when we arrived at the airport transfer (VW nine-seater bus), which was without air conditioning when the outside air temperature was around 34 degrees! It was hot not only for us passengers, but also for the driver, who kept an open window all the way, which did not solve anything, but made it worse, as a result of which the daughter is already coughing today and hopefully her ears will not bleed - who knows what the other passengers do! If we had known that 365 holidays would send such transport, we would have traveled better by public transport. This situation with the transfer will make you think further about choosing your services, as well as we will hardly recommend others to you. Until June 29, we will be waiting for your explanation about the choice of your transport in unsuitable weather conditions for transfer. Unfortunately, we have not received any explanation from the 365 holidays, to this day, until today (July 12)!
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