my ticket with Etihad is pending since last year which was booked through http://musafir.com and now when I request for rebooking am getting the reply saying seats are not available. I was expecting that Etihad airline is clearing last year’s pending tickets on priority. The flights from my route have started on the 10th of this month...
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Hi, I was given numbers of Etihad staff to contact in my country, Kenya… When I called, the lady picked up and asked who is this, which is an unprofessional way of answering a work phone/mobile. I informed her that I was given the number to contact in case of anything to ask info regards travelling. She...
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Please advice, exchange my tickets 2020 to 2021 Auguest PNR:JNVOEH AUH-TRV 25 nov, 2020 Contact:[protected]
I am sreemol Prakash.My etihad Airways travel reference number is TZCRQS(travel date was October 7, 2020).Due to the Covid pandemic, flight has been cancelled, We had to book an another flight to fly from India to canada.We haven't used our ticket.Etihad suggested me about travel bank.Called customer care on 21 October 2020 to request to credit my...
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I have booked a ticket for my daughter ISHITA MALLIK VIDE PNR ZOJUMG from India to Toronto YYZ for 19th April 2021. I booked the ticket through Etihad customer care and paid through bank transfer. Unfortunately the flight got cancelled for travel ban and I initiated a refund on 11th April 2021. On July 11, 2021 I...
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Poor service
On June 26, 2016, my wife and daughter (3 years old) returned from a tour of Spain / Portugal, where everything was nice and professionally organized, but unfortunately the whole tour was ruined by a transfer from Sidnay and Brisbane. Great for all of us passengers, was a surprise when we arrived at the airport transfer (VW nine-seater bus), which was without air conditioning when the outside air temperature was around 34 degrees! It was hot not only for us passengers, but also for the driver, who kept an open window all the way, which did not solve anything, but made it worse, as a result of which the daughter is already coughing today and hopefully her ears will not bleed - who knows what the other passengers do! If we had known that 365 holidays would send such transport, we would have traveled better by public transport. This situation with the transfer will make you think further about choosing your services, as well as we will hardly recommend others to you. Until June 29, we will be waiting for your explanation about the choice of your transport in unsuitable weather conditions for transfer. Unfortunately, we have not received any explanation from the 365 holidays, to this day, until today (July 12)!
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