I had an emergency Colostomy in 11/18. It was a life-saving surgery performed several hours before I was expected to die. My surgeon released me from his care after 2 post-op visits. I was left to become my own wound care nurse. My stoma developed a hernia underneath it. My stoma became prolapsed. No flange would stay...
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I have tried for 3 years to get any service or supplies from your company. My orders never ship on time because the first time I call I get told you’re waiting on insurance. After I call insurance who hasn’t been contacted I’m told your waiting on my doctor. Guess what? Then I’m told to contact everyone...
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Im having identical situations with Edgepark for diabetic CGM, being told conflicting information and timelines, order is shipped , doctor had not sent information, insurance not approved order, documents received and under review. I contacted my insurance company who said payment was approved three weeks ago, The insurance rep spoke to Edgepark who said order would ship,...
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I ordered a Dexcom blood glucose meter from them as I could not order it Directly from Dexcom. The device never worked properly. I called to complain and wanted to return it to them; They said I had to return it directly to Dexcom which I did. Now, two months later, I get a bill from them!...
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Need an upgrade g6 BG machine. They sent sensors and supposedly the transmitter but said insurance wouldn’t approve new receiver ‘yet’. I called insurance, they said that EDGEPARK refuses to send new receiver NOT the insurance company saying they have policy of only sending ONE a year to a customer!!!! Very bad customer service User’s recommendation: Find...
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