22 Aug, 2020 → by ClaimboUser74858
REFUSAL BY THE COMPANY TO PROVIDE THE NECESSARY SUPPLIES TO ATTACH AND REMOVE AN COLOSTOMY FLANGE/POUCH

1

I had an emergency Colostomy in 11/18. It was a life-saving surgery performed several hours before I was expected to die. My surgeon released me from his care after 2 post-op visits. I was left to become my own wound care nurse. My stoma developed a hernia underneath it. My stoma became prolapsed. No flange would stay adhere to me, The flange would simply fall off. If any one reading this knows what a Colostomy is done for then you know what I was left to clean up. After this occurred numerous times I realized I had to figure out a way to get the flange to stay adhered me. I will add that I have allergies to most adhesives. My skin is very thin. The flange was also causing me to suffer rashes; itching; bleeding; oozing and thinning of my skin. I was awake 24/7 monitoring the situation and suffering from the pain and discomfort from the skin damage. I started researching online and discovered that I was not alone. That the skin problems were very common. Some people who also had allergies resorted to taping on the flange with a tape compatible with their skin. They also used specific products to bypass the adhesives. They used bonding cement and Tincture of Benzoin together. The result was a flange that would stay In place and the person could resume their life. I tried this approach myself. I have had great success with the technique. No more leaks or flanges that fell off. The process however came at great expense to me. Around $265.00 monthly. After paying over $5K for the supplies I felt my insurance could cover these supplies. My initial medical supplier could not provide the items needed. They stated the insurance would not cover the supplies. Colostomy items are considered Prosthetic Devices. My Colostomy is permanent. I changed medical suppliers to Edgepark that promised they could in fact fill my orders as needed. It has been since early July 2020 and I have not received an entire order yet of supplies. Instead they are interrogating me and my PCP. It is a game of continual forms to fill out. Does one have to go into Superior Court to get a ruling on this? That may be the next step to end the drama. I am a patient who is critically ill. I need specific items due to allergies to keep a device adhered to me for the purpose of catching waste. NO ONE ON EARTH DESERVES THIS TREATMENT!!! User's recommendation: DO NOT BECOME A CLIENT OF EDGEPARK MEDICAL SUPPLY.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Edgepark Medical Supplies you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.