This company should be investigated for fraud, misrepresentation and more. I never consented to them changing my billing from NYSEG. They can show no proof yet they have billed me thousands of dollars at .16 per KW when NYSEG is a fraction of the cost. Tried to put me on hold for extended time to get rid...
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A salesman by the name of Will came to my house and tried to get me to sign up, claiming that costs per CCF could more than quadruple over the winter. When I told him I needed time to look into it he tried to pressure me into signing and saying I could always cancel. When I...
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We have been with Direct Energy for years now. For the most part we have been happy but noticed all the time that the monthly bills seem to be getting higher and higher. Until we finally got a $600 bill in the mail in the middle of Summer???!!!! When we contacted them they said there was nothing...
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So we signed on to the “free” weekends. This was a total mistake. They charged us more than what was agreed upon in the contract. It was supposed to be 11.9 cents, turned out to be 13.3 cents. When I asked, they said the 11.9 cents was more of an estimate, not the actual price. That it...
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2 weeks with this service and i have problems already they put me on this plant weekends free and now they were going to give me a 100 dollars credits in my first bill and 100 dollars the person that referred me to them also a Echo not guess what i have Not received nothing but they...
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