As per contract-(JUNE 2017)- I was suppose to get a 500 dollar visa gift card in three installments . I received first card last summer as promised for 150. I was suppose to get second card for $150 after ONE YEAR of service, which was June 2018. I still have not…
My lights were disconnected, i was ready to to pay to have them recconnected, a Nice man got on the phone and tried to help and he did and then again something went wrong, my son has asthma bad and they seem to still disregard what I was saying they act as if they were trying to...
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Our air conditoners stopped working a month ago. I called Direct Energy who sent over a technician. After examining the furnace, he concluded that the transformer was blown and that we needed to order a new one. This took several days. He came back, replaced the transformer and the air conditioner worked for 1 day before stopping...
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The door bell rang during dinner time. He wanted to know who my carrier was and if I would give him old bills. If this is your business practice, I want no part of your services. Please do not come back and harass again
Direct Energy sent me a disconnection notice qith an amount and a date it needed to be paid by. I fought and borrowed and roke my bank account to pay the amount, I called to confirm payment and I specifically asked I was safe from disconnection to which she confirmed…
