This company is pretty much the bottom of all energy companies and please avoid them! I don’t even know where to start! One the customer service is the worst they don’t not speak English which I truly have nothing against that but when I spoke to the customer service I…
Beware! Direct Energy Heating Service contract with a total waste of money. They are unable to have one of their own service company come to repair my boiler, After 2 weeks I was given authorization by them to get. 3rd part to do the repair. Its been over 60 days and still waiting for them . every...
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Absolutely Reckless/Careless/Criminal HORRIBLE I set up an account with Direct Energy via an online agent as I was moving into a new home on 10/2/2018. I was assured by the agent that everything was fine and that the power was now on in my home. I received a confirmation number, set up an online account and had...
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I ended my service with direct energy july 2018 during that call i gave them my forwarding address.Since then i wasted 35 working days for my deposit refund. Everytime i phoned them the always tell me the cheque was mail sept 13 . All this time i havnt received yet any I phoned them everyweek to update...
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We had a door to door salesman come up and ask to see are bill and didn’t understand that we don’t have it (we rent and the landlords does the bills). After talking to one of my other roommates for 10 minutes and her being too polite to shut the door, he came back 3 hours later!...
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