We purchased 2 Dell Gaming Laptops (G3 15) August 2020. First laptop DIED after 8 months and second laptop died after 9 months. Motherboard dead. After returning laptops in for service, keep receiving emails that parts unavailable. Expected date for repair keeps getting punched back. Request full refund, or a new replacement: request denied. So stuck. User’s...
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Purchased Aug 2020 and it started “freezing” up and became very slow less than 8 months later. Went through every level of support Dell had to offer over a 10 day period and finally support team said they couldn’t fix it and they would refund the $99 I had paid for…
I have just heard that Dell may be buckling to pressure from the Woke Movement. I have been a Dell purchaser for may years, but if Dell continues bowing the the Woke crowd I will never buy a Dell product again. User’s recommendation: Stop Woke, Cancel Culture and Critical Theory in our schools.
I had purchased the DELL 13.3 INCH CORE I7 1TB SSD INS-13-7391- **** from Eureka Kuwait and with 2.5 month the laptop suddenly stopped working. I was asked to deliver the same to the service Centre and its been 12 days until now I have not received my Laptop. The service Centre informed me that until now...
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new G5 5000 arrived 04/23/2021 heating issues started within 3 days the cooling fan is not what is pictured when i ordered. have tried several times in tech support to resolve issue 1 tech sujested that i disabled turbo boost, thats what i picked it for another one said for me to send it back, but then...
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Fraud, Poor Service, Customer Ignorance
A US shipment has been paid for, delivery has been paid for. There is a notice from some company that customs clearance and payment for their services must be made. The contacts indicate iExpress Australia, iExpress Australia not knowing anything about them, it is their partner! Don't go to contacts! Their so-called partner is in France at all and cannot be contacted, all the contacts shown are not real and do not work! I can carry out customs procedures myself and I am not accompanied by any customs brokers, but iExpress forces me to make additional payments without leaving any choice. Do not use DPD, poor service treats customers arrogantly and e-mails when requesting customs documents so that you can perform customs procedures yourself,no longer responds!
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