Acura Client Services
1919 Torrance Blvd. M/S, 500-2N7E, Torrance, California, 90501-2746
United States
Phone: (800) 382-2238

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Complaints & Reviews — Acura

13 Aug, 2021

Acura Lost key

Horrible service the woman told try a dealership. Mf y’al is Acura she could pull my car and my address but didn’t off the key code number which was all I really needed User’s recommendation: Prey cuz calling them don’t help.

26 Jul, 2021

Acura Pare phone

I got somebody who didn’t know how to do this and so I asked for someone who did. I got put on hold and then after a number of minutes got cut off.. I didn’t receive a call back number

The Tech was able to get me through the initial steps but not to clear the error code. After getting off the phone I went on the internet and asked how to clear an error code E. It said to disconnect the negative battery terminal for a few seconds and then reconnect. Following that run through the… Read more➤

Why is acura not complying with the release dates of the type S . They have been saying that late May 2021 , then June 2021 and now maybe August …. whats going on???

I have a 2013 Acura MDX that has been burning oil. This has been going on and I have read about others with the same issue. What are you going to do for me? I bought an Acura because of its great reputation now I’m starting to wonder. Like others, I’m a PISSED OFF consumer. Mark Thomsen

Update by user Jun 11, 2021 We do not have video capability on our computer . We sold our home and we are in a Hotel at the moment Original review posted by user Jun 10, 2021 We visited Miami Acura looking for car to buy cash and told the Salesman we had 25K cash to purchase… Read more➤

5 Jun, 2021

Acura Radio code

The information I received successfully reset the radio but it required patience on my part. The automated customer service # could be a little more user friendly. I had to go through the prompts a few times before I was successful. It lead me to a prompt twice that eventually bounced me out because it wasn’t during… Read more➤

26 May, 2021

Acura Broken sunroof

I have a 2019 Acura RDX. It was my dream car, but unfortunately since I bought it, it has spent more time with dealers than me. When I first bought it, I found out the horn was broken. It took me months to get it fixed with multiple trips. Now, less than 2 years, the sunroof wont… Read more➤

Several months ago my personal phone number got wrongly programmed in a Honda Acura Service mobil app. Although I have been very patient with the multiple individuals and dealerships calling me on a daily basis, it does not seem that Acura has done anything to fix their mistake dispite the multiple assurances that they will. In fact… Read more➤

18 May, 2021

Acura Gas pedal vibration

Update by user Jul 09, 2021 7/8/21 So far nothing has happened after visiting 2 dealerships in my area, 1 dealer gave me 1 car to check the gas pedal, not even drive it, the other one does not want me to test drive any of their MDX on the lot. Acura customer relations also didn’t give… Read more➤

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