This is the second expensive purchase that I made in 2019 through Dell that has proven problematic: Sony XBR55A8G OLED 4K Ultra HD High Dynamic Range (HDR) Smart TV. This television cost approximately $1, 600. in October of 2019 and for the past week it has been acting up and shutting itself off. Less than 2 years...
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Long time Dell customer, My latest Inspiron worked great the first 3 years, then 1 month after warranty expired 1 key started not working (required more force than the others to work) then 2, 3, 4 etc… I contacted Dell and they told me $400 to replace the keyboard, which is about half what I paid for...
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Stop using my email, and pushing money over into my account to avoid Federal income taxes. This is a problem I will report to the IRS. You are trying to move money around by using customers names and email. I wanted to buy a new copy machine, but I’ll be dam when you charging me $4.47 for...
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I placed an order for over $400 and received a Thank You For Your Order on the website. I never got a confirmation e-mail. When I tried to look the order up online it said it was not valid. I have checked two days and my credit card has not been hit. The customer service rep said...
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Original review updated by user Jul 21, 2021 Dell Support had my personal Inspiron laptop for months after I paid $391.00 for repairs and failed to communicate the status of repairs! Months later I was told there was a global supply chain shortage and the heat sync was on back-order!! Dell please consider a workshop for your...
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Fraud, Poor Service, Customer Ignorance
A US shipment has been paid for, delivery has been paid for. There is a notice from some company that customs clearance and payment for their services must be made. The contacts indicate iExpress Australia, iExpress Australia not knowing anything about them, it is their partner! Don't go to contacts! Their so-called partner is in France at all and cannot be contacted, all the contacts shown are not real and do not work! I can carry out customs procedures myself and I am not accompanied by any customs brokers, but iExpress forces me to make additional payments without leaving any choice. Do not use DPD, poor service treats customers arrogantly and e-mails when requesting customs documents so that you can perform customs procedures yourself,no longer responds!
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