Toll-Free Number:

(800) 227-8437

Customer Service:

(855) 888-8798

Other Info

800 0007 7775 (International) 1800 130 000 (Australia) 1800 1651 0809 (Philippines) 1800 011 333 (Thailand) 1800 227 8437 (Mexico)
+41 445 809 090 (Switzerland) +1 800 227 8437 (United States) +1 855 888 8798 (Canada) +44 203 147 4850 (United Kingdom & Ireland) +64 800 880 197 (New Zealand) +32 24 002 600 (Belgium) +359 29 893 313 (Bulgaria) +420 800 144 269 (Czech Republic) +33 142 184 383 (France) +49 895 598 4221 (Germany) +39 23 026 548 (Italy) +31 207 192 455 (Netherlands) +48 800 121 5549 (Poland) +351 213 302 420 (Portugal) +7 495 937 9025 (Russia) +34 900 505 403 (Spain) +90 212 296 1317 (Turkey) +86 400 885 6618 (China) +852 81 055 008 (Hong Kong) +81 120 301 757 (Japan) +60 323 035 088 (Malaysia) +65 67 320 181 (Singapore) +27 116 662 800 (South Africa) +82 15 667 277 (South Korea) +886 800 373 888 (Taiwan) +971 44 253 001 (UAE, Middle East & India) +84 12 065 286 (Vietnam) +55 113 759 3240 (Brazil)
Rue André-De-Garrini 3
Meyrin , New York
Switzerland – 1217
United States
645 Fifth Avenue, 8th Floor, New York, NY 10022

United Kingdom15 Hill Street, London W1J 5QT, United Kingdom

AustraliaPO Box 4780, Sydney NSW 2001

France13 Rue de la Paix – 75002 Paris, France

GermanyLandsberger Str. 302-306, 80687 München, Germany Netherlands
PO Box 2967, NL-1000 CZ Amsterdam

China
Room 801-808, Building 3, Kerry Center, 1288 Yan’an Middle Road, Jing’an District, Shanghai, 200041

Hong Kong
6/F Jardine House, 1 Connaught Place, Central, Hong Kong

Japan
Hanzomon First Building 1-4 Kojimachi Chiyoda-ku, Tokyo 102-0083 Tokyo

Singapore
501 Orchard Road, #12-01 Wheelock Place, Singapore 238880

South Africa
PO Box 782 192, Sandton 2146, Gauteng, South Africa

UAE, Middle East & India
Emirates Towers Offices, Level 36, PO Box 33269 Dubai
Latin America & Caribbean550 Biltmore Way – PH1, Coral Gables, FL 33134 Show MoreShow Less

Company Address

Route des Biches 10

Meyrin,

Switzerland

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Complaints & Reviews — Cartier

18 Nov, 2019

complaint on faye fan, customer relations officer

I would like to lodge a complaint against Faye Fan, customer relations officer of Cartier Relations Center, Singapore. I have earlier enquired about whether can I choose not to have the Cartier logo printed on the lens as it will hinder my view, before I choose a Cartier prescribed glasses at a physical store. However, after two... Read more➤

Jewelry & Watches

11 Oct, 2019

Love Bracelet Issue

My wife’s bracelet keeps falling off. It is a miracle it has not been lost for good. I have sent it back to Cartier no less than six times and they polish it up and send it back but what I really want is a refund. It will not stay on. My wife is in her seventies,... Read more➤

Jewelry & Watches

4 Oct, 2019

Dont order Cartier online

I placed order on September 17 and got bank approval message at the same time. My Cartier online account showed the status CONFIRMED and but there is no way to check shipping status. In the meantime, I have never received any email / phone calls or whatsapp about unprocessed payment until I checked my shipment with them.... Read more➤

Jewelry & Watches

25 Sep, 2019

watch cartier roadster lm steel automatic mvt

Dear Sirs, I send my watch three times for repairs at Service center in Fort Worth, TX, last time in December 10th, 2018, reference #[protected] and still the watch isn’t repair right I have the same problem : is running fast. I want my watch to be repair right and the refund of $627.02 for repairs paid... Read more➤

Jewelry & Watches

28 Aug, 2019

extremely disappointed with my buy of trinity ring 3 gold

Dear Cartier Customer Service Heads, I am a buyer of a Trinity Ring 3 golds in March 23rd 2019 and happen to which i am really disappointed with my displeasure of choosing it. I bought it for my girlfriend to propose her and i made decision by choosing your company by thinking a lot. After the buy... Read more➤

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