Toll-Free Number:

(800) 227-8437

Customer Service:

(855) 888-8798

Other Info

800 0007 7775 (International) 1800 130 000 (Australia) 1800 1651 0809 (Philippines) 1800 011 333 (Thailand) 1800 227 8437 (Mexico)
+41 445 809 090 (Switzerland) +1 800 227 8437 (United States) +1 855 888 8798 (Canada) +44 203 147 4850 (United Kingdom & Ireland) +64 800 880 197 (New Zealand) +32 24 002 600 (Belgium) +359 29 893 313 (Bulgaria) +420 800 144 269 (Czech Republic) +33 142 184 383 (France) +49 895 598 4221 (Germany) +39 23 026 548 (Italy) +31 207 192 455 (Netherlands) +48 800 121 5549 (Poland) +351 213 302 420 (Portugal) +7 495 937 9025 (Russia) +34 900 505 403 (Spain) +90 212 296 1317 (Turkey) +86 400 885 6618 (China) +852 81 055 008 (Hong Kong) +81 120 301 757 (Japan) +60 323 035 088 (Malaysia) +65 67 320 181 (Singapore) +27 116 662 800 (South Africa) +82 15 667 277 (South Korea) +886 800 373 888 (Taiwan) +971 44 253 001 (UAE, Middle East & India) +84 12 065 286 (Vietnam) +55 113 759 3240 (Brazil)
Rue André-De-Garrini 3
Meyrin , New York
Switzerland – 1217
United States
645 Fifth Avenue, 8th Floor, New York, NY 10022

United Kingdom15 Hill Street, London W1J 5QT, United Kingdom

AustraliaPO Box 4780, Sydney NSW 2001

France13 Rue de la Paix – 75002 Paris, France

GermanyLandsberger Str. 302-306, 80687 München, Germany Netherlands
PO Box 2967, NL-1000 CZ Amsterdam

China
Room 801-808, Building 3, Kerry Center, 1288 Yan’an Middle Road, Jing’an District, Shanghai, 200041

Hong Kong
6/F Jardine House, 1 Connaught Place, Central, Hong Kong

Japan
Hanzomon First Building 1-4 Kojimachi Chiyoda-ku, Tokyo 102-0083 Tokyo

Singapore
501 Orchard Road, #12-01 Wheelock Place, Singapore 238880

South Africa
PO Box 782 192, Sandton 2146, Gauteng, South Africa

UAE, Middle East & India
Emirates Towers Offices, Level 36, PO Box 33269 Dubai
Latin America & Caribbean550 Biltmore Way – PH1, Coral Gables, FL 33134 Show MoreShow Less

Company Address

Route des Biches 10

Meyrin,

Switzerland

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cartier , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Cartier

27 Aug, 2019

defected expensive watch product and still unwilling to exchange for a new one

We bought a brand new Cartier watch on early July 2019 from their Harrods shop, however, after we come back to Hong Kong and found that the watch doesnt work properly as it run less than it promised hours and stop working. We tried to email our problem with Cartier, and asking to exchange a new one,... Read more➤

Jewelry & Watches

25 Aug, 2019

Bracelet keeps falling off

The newest new screw type repeatly keeps falling off I don’t wear it Going to ring them tomorrow Have two others no problems Must be a design fault for sure

Jewelry & Watches

14 Aug, 2019

Accessories

I bought the Love Bracelet for one of my nieces and she loved it, one of the things I like most about this store is definitely fragrances and jewelry which are actually pretty affordable prices!

Jewelry & Watches

4 Jul, 2019

ladies 18k and stainless steel cartier watch tank francaise movement failure

Hello, I purchased my watch on 11/21/15 (pictures of appraisal and box tag included) from the Cincinnati Cartier dealer: Stafford Jewelers. About a year later in 2016, my watch would lose time – it would still run, but be hours/minutes slow. I took it back to Stafford and they replaced my battery for free as it had... Read more➤

Jewelry & Watches

27 Jun, 2019

Cartier love bracelet fell apart

do not ant to document horrible customer service after this unfortunate situation Hopefully young consumers will wise up & realize this company does not stand behind its product I CAN NOT EVEN GIVE ONE STAR

Jewelry & Watches

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