Dear Cartier Customer Service Heads, I am a buyer of a Trinity Ring 3 golds in March 23rd 2019 and happen to which i am really disappointed with my displeasure of choosing it. I bought it for my girlfriend to propose her and i made decision by choosing your company by thinking a lot. After the buy the shine of the ring went off all of a sudden. Happen to which when my Fiance arrived to see me in April 22nd 2019 i went back to the boutique again to shine the ring - (Imagine 1 month after the buy). Now happen to which it was precisely 1 month and i used cleaning service. Rest assured my fiance always used to keep her ring aside while taking shower or washing dishes. And her job also is nowhere related to Water. And i kept monitoring it and i saw it every time she used too remove the ring. If she would have done that i would have least bothered to send this message, cause i believe its all about the Honestly. Now again the ring has the shine off. And i am pretty disappointed with that case cause its just 5 months from the date i bought the ring. Imagine that we already had decided which ring we will buy for our wedding next year but now regret to inform you that the confidence is not there anymore to buy another purchase. I really require your solution on the matter cause i am actually really disappointed as we will be travelling in October to Portugal to see her family and i don't need them to see the ring in that way. I really do not require cleaning service again as i saw the result. I truly hope you understand the situation i am in and the disappointment i have with your company. Hope you get my message well. And i truly expect a solution from your end. Attachment: 1. Receipt of Cartier - Date of buy 2. Ring on the date of Buying 3. (3 photos of Shine lost again) 4. (Unfortunately i do not have the photo of shine lost after one month but as a proof i am attaching the Line message which i sent) Best Regards Kiran Ghanekar