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Complaints & Reviews — Booking.com

16 Jun, 2021

Free cancellation charged

Please note I have booked on 3 May 2021 at Hilton Garden Inn South Bend -confirmation # [protected] pin code 6289 -and cancelled my booking on 5 May 2021 – FREE CANCELLATION BOOKING – the amount was drawn out from my account immediately and I had to correspond with the main Hilton customer service to be reimbursed... Read more➤

Travel and Vacations

14 Jun, 2021

refusal to issue refund after provider requested cancelation

This is a complaint about Booking.com and their refusal to refund charges when their provider requested that we cancel our reservations because of Covid restrictions. I have attached my earlier correspondence with ” Resolver”, which chronicles my attempts to resolve the matter. MOST RECENT COMMUNICATION TO RESOLVER case No.RES9548912, WHO ADVISED THEY WERE UNABLE TO HELP: As... Read more➤

Travel and Vacations

6 May, 2021

Guest at hotel Montauk Merida Yucatan

I’ve been at. Hotel. Montejo for two delightful weeks room is perfect staff i could take. Home as. Friends. Pool is. Most welcome. But but but all these fellow guests from all over neglecting. To wear a facecovering. Is most distressing staff are. Not guards. Or police. Why doesn’t booking not. Make it. Clear i worry i... Read more➤

Travel and Vacations

21 Apr, 2021

Reservation never submitted after being paid for

I booked a hotel room for one night with Booking.com and paid with my credit card in advance. I was taking my FNP board exam in the am and drove to Tennessee to stay the night before. When I arrived at the property to check in I was told by the front desk that I had no... Read more➤

Travel and Vacations

21 Apr, 2021

Poor handling of a booking cancellation due to Covid-19

Booking Ref: [protected] Pin: 5617 I am writing this formal complaint in a last effort to try and resolve this on-going and now extremely stressful cancellation that has been handled disgracefully by booking.com. Failure to rectify this will result in me taking matters into my own hands by involving a Solicitor to act and on my behalf... Read more➤

Travel and Vacations