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Complaints & Reviews — Booking.com

15 Jul, 2021

Zamalek suites by brassbell in cairo egypt

I booked 3 days at Zamalek suites by Brassbell in Cairo Egypt and after around 30 minutes I canceled it because I made a mistake on the dates and the booking.com withdrew the money from my bank. I called them and texted to the manager and Booking.com and they didn't want to return and neither wanted to... Read more➤

Travel and Vacations

7 Jul, 2021

Booking #[protected] Manuel Setien Pickup arrival June 8 2021 14:10 Pick up location Heraklion International HER

I was not able to find the driver, I walked in and out of the terminal several time I was the last to leave the area from my flight. I never found the Driver. The service was never performed I would like a refund. Other car services companies were at the airport and found their customer .... Read more➤

Travel and Vacations

5 Jul, 2021

Fraud with my refund

I booked a room with booking.com, they overcharged me of $41.14 CAD. I provided enough proof of overcharged and they promised me cash credit refund which i am able withdraw. I received refund in form of travel credit which i am not able to withdraw. And when i contacted customer care they flipped and told me we... Read more➤

Travel and Vacations

5 Jul, 2021

Not receiving payment from Booking.com for past 3 months.

We have not been receiving payments from Booking.com for one of our establishments for the past three months. Invoice number [protected] dated 30/04/2021 and invoice number [protected] dated 31/05/2021 issued by Booking.com has not being paid and after numerous complaints lodged about this the issue does not get resolved. We have requested numerous times that someone contacts... Read more➤

Travel and Vacations

28 Jun, 2021

No refund despite booking.com policy

We were booked to check in today 29/06/21 to Moonlight Bay Suites in Broome, Western Australia, reservation number [protected], pin 6724. Due to Perth COVID lockdown imposed last night we can not go and have requested a refund. The hotel advised that they will proceed with the full charge as per their policies. Booking.com has a policy... Read more➤

Travel and Vacations