The booking states that the price given is the TOTAL price one should pay, but for my last booking, the hotel added a 25% VAT, in addition to the 6% VAT that Booking had already added. An additional 25% on a $5000 bill was something of a shock. This sort of false information does not increase my...
Read more ➤
Booked a hotel/motel room at the Best Western Plus French Quarter Courtyard Hotel in New Orleans from March 13th 2020 to March 18th 2020. The price was $1, 125.47, but it dropped to $900+ I called Booking.com the night before our trip because of their price promise pledge. They would not honor it. They told me to...
Read more ➤
Require a personal phone call to discuss 4 cancellation refunds. We deferred bookings from 2020 to same dates in 2021 but with covid sitn we are unable to travel and therefore request full cancellation refunds. Have tried to do this online but your system does not recognise the booking confirmation numbers. Ring me in Australia on [protected]...
Read more ➤
I reserved a car rental for upcoming vacation trip, I choose to go through booking.com which was a big mistake. However, I booked the rental to be picked up on 3/25/21 at 8:45pm at IAH airport and to be returned 3/29/21 at 7am to the same place. When I realized was never sent a confirmation email I...
Read more ➤
Booking.com should look at how they use rental car companies in Mexico. I rented twice in the space of a couple of weeks and had trouble with both rentals. The first rental which said full insurance coverage included, Sixt rental car said it wasn’t included and thought it was scam insurance. They offered me coverage for over...
Read more ➤
