Miele



Miele

Average Rating:

1.2 / 164 votes / 104 reviews
9 Independence Way
Princeton
New Jersey
United States
Phone: 800 224 4666
Web: https://www.miele.com

Category: Appliances

Links of Miele
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Complaints & Reviews — Miele

Purchased 2018 (had previous one for many years -decided to get another one); within the first 4 months it became louder and louder, repairman said Miele is aware of the problem and we just have to live with it. 2021 approximately 3 years old – won’t turn on – get a constant red blinking light – not… Read more➤

freezer went out on 8-7-21, called miele on 8-9-21, was told 8-27-21 was soonest someone could be there, but was (Mary Ann?) told supervisor would call me back..called back 8-11-21, Still 27th, no supervisor to talk to,she assured me a supervisor will call me within 2…

As a customer, I was trying to track down warranty info &;;;; accidentally contacted David Daum. He was awful. Customer service skills are abysmal. User’s recommendation: Better sales managers.

I have been a loyal Miele vacuum cleaner customer for over 10 years. The vacuum is excellent. The customer service is the opposite. In a recent order using their very website, they sent me a wrong item (among other correct ones). I discovered their mistake much too late. The customer service refused to allow an exchange after… Read more➤

4 calls to their service line with three of them hanging up because they couldnt hear me after waiting 25 minutes each time twhen I did get thru they didnt recognize the serial number of the counter coffee machine and told me to go to Williams Sonoma to repair it! Called Williams Sonoma and they dont repair… Read more➤

12 Jul, 2021

Miele Service Half Truth

In January we ordered a new Miele dishwasher to replace our existing Miele. Prior to finalizing the purchase our sales rep at Idlers Home confirmed the new model G7156 SCVi dishwasher will fit in the same cutout and takes the same custom panel that we have for our old…

NEVER Ever WASTE YOUR MONEY ON THE WORST MIELE *** PRODUCTS EVER MADE. MY 1972 SEARS WASHING MACHINE AND DRYER DID A SUPERIOR JOB THAN THIS PILE OF METAL CRAP. THE LIGHTS ARE NEVER ON, LOCKS in a second IN ONE SED User’s recommendation: NO STARS.

Bought a brand new Miele dishwasher. Miele technician installed it. Cracked a bolt. Caused a slow leak.. Significant damage done. Jim from Office of the President said even though it was their fault we would have to run it through our home insurance. $1000.00 deductible and now our premiums will go up. Buyer beware. Any trouble with… Read more➤

My f/loader washing machine gasket fell off the seal. After many attempts by completing their forms, sending messages with no response from Miele. I contacted the retailer and was told this is often a common problem. Not a major job and easily fixed. But the part has to come from Germany and will not arrive until July…. Read more➤

Several repairs right after warranty expired. Hundreds of dollars. Needed new brew unit. Purchased. Right after that $340 replacement another problem “flow meter” repair. Wrote to Miele in Germany. One person from US called but did not follow through – even though directed by Miele Germany! Called again today. Have name but I cannot get into any… Read more➤

Car Hire / Attitude

Hello, I would like to warn anyone who wants to rent a car from here. Mother. Six months ago, we negotiated to rent a car in Lincoln Fleetwood, provided that before the wedding day the car will be put in order - chrome parts, interior cleaning. Arriving a week before the wedding day to check if everything has been done saw a sad sight that could make us very difficult on the wedding day and caused us extra excitement. The car has not been chemically cleaned - it needs to be rebuilt afterwards, the car is still not inspected, the parts are not chrome-plated, but they are covered with a balloon. To our call with questions we received information that was intended to mislead us, but to the email with the cancellation of the booking, I received a completely inadequate and inappropriate response from the company - that they are not your problem, there is nothing I would not drive here in advance (half a year nothing fixes in time)! You are inadequate, etc. Completely inappropriate attitude towards customers. Be careful, as this can ruin your holiday! Something like a coward!

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