Royal Air Maroc




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Royal Air Maroc

Average Rating:

4.82 / 141 votes / 88 reviews
Casablanca–Anfa Airport
Casablanca
Morocco
Phone: 212522489797
Web: https://www.royalairmaroc.com

Category: Airlines & Aviation

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Complaints & Reviews — Royal Air Maroc

Answer the phone when we call pour que le voyageur poises parles avec quelquun et ce citiez il faut avoir customer service sérier merci User’s recommendation: Answer the phone.

Royal Air Maroc
11 Aug, 2021

Royal Air Maroc Lost à luggage

I went to Morocco on 6/6/2021 and I lost my luggage. I made a claim the lost of my luggage in the aireport, 3 weeks later I got a call from the costumer service telling me that they didnt find my bag, and gave an email adresse where I should contact them. I sent the an email… Read more➤

Royal Air Maroc
11 Aug, 2021

Royal Air Maroc Flight delayed

My flight delayed ………… … From american airlines but the flight is operated by royal air maroc

We have booked a flight in March 2020 which was cancelled by RAM 1 day later. Since then they have kept my money and are not issuing my refund! User’s recommendation: Horrible!!!! Do not book with them!!!!!!!

I tried to call the 1800 million times but there is no answer, it is very frustrating ! I have been truing to call the number for many days including days and nights User’s recommendation: It will be good to have someone to answer questions to the 1800 listed in the Air Marco website.

Bonjour No reply to calls and emails attempting to reschedule travel from Washington DC to Casablanca. User’s recommendation: Reply to time sensitive requests.

While it was hard to get through, cause of the long wait, once through the customer service lady was very helpful and we booked our ticket immediately over the phone. Once they answered the service was excellent.

Royal Air Marco canceled my flight on the 04/03/21 they told me that they’re going to refund my money back up till now I haven’t received my money. I had to buy other airline ticket to come back to Bruxelles and pay extra days for the Hotel that I stayed, the stress was too much for me…. Read more➤

my flight got cancelled and i found it out at last minute at aiport. Got to purchase a new ticket with different company to return to my country and get to work. I have been trying to reach eather ArAM or its partner Justfly for 3months now with no success. For the very rare moments i go… Read more➤

You cancelled my return fly to the United States on the 30 april without informing me, and i never got refunded despite my multiple efforts to get the issur fixed. Flight number: HUBEJS, from douala to JFK, then JFK to Orlando. My flight has been cancelled with any notification, so i also found out only at airport… Read more➤

fraud, misleading the customer

Please do not buy goods heavier than 20.kg. because it is not possible to return the product. could be returned to the store. Although it is indicated in the right of withdrawal, the product can be returned free of charge at the American post office. Do not think so, this is not the case.

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