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Herengracht 597
Amsterdam
Netherlands – 1017CE
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Complaints & Reviews — Booking.com

26 Aug, 2021

Won’t refund credit for cancellation

RE: [protected]; Pin: 3058-Canc. Reserv. from Aug. 1-4, 4800 Amelia Pkwy., Fernandina Each, FL. I have sent many messages and placed many calls to Cust. Serv. with no resolution. I had to cancel reserv. due to # of Covid cases in the area. My husband & I are both retirees. I'm must get my money back $1,... Read more➤

Travel and Vacations

23 Aug, 2021

Taxi transfer to the airport

Taxi Ref: [protected] We booked a taxi service from our London home to Gatwick Airport last Saturday evening for Sunday morning. The taxi never showed up. There were no contact details on the confirmation email, neither for the taxi company nor for Booking.com customer service. We tried contacting Eagle Cars (the company indicated on the confirmation email)... Read more➤

Travel and Vacations

22 Aug, 2021

Accommodation

Dear Sirs, I had a problem with a flat in Petalidi, in Messinia, Greece. Below I explain the situation and I hope you could help me with that: We have arranged to stay at Vinas cozy flat in Petalidi, Messinia, from 9/8 – 11/8, with 305€ in total for two days. At first she gave us the... Read more➤

Travel and Vacations

16 Aug, 2021

Overcharged for rooms, Inadequate follow up response by Customer a services

I have not received a response to my emails dated 21/7/21, 25/7/21, 30/7/21 and 16/7/21. I have requested a £161 refund which is the difference in price charged for 2 exactly similar double rooms at Salini Resort Malta (2 persons per room, double bed). It is not acceptable that I have been charged two different prices for... Read more➤

Travel and Vacations

14 Aug, 2021

Unclean room and facilities rude staff

I recently stayed at a property with booking.com I paid over 170 for my stay. Upon arrival I had to collect my key from a self storage locker at winsors world of shoes, (problem number 1) the code I was given for my room (room 1) wasn’t not working, I then messaged the facilities via booking.com chat... Read more➤

Travel and Vacations