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Average Rating:

1.64 / 662 votes / 82 reviews
2345 Walker Ave NW, Grand Rapids, MI, 49544
Phone number: (800) 237-7691

Category: Appliances and Electronics

Toll-Free Number:
(800) 237-7691
Customer Service:

(800) 263-2535

US, ADA Consumers
(855) 847-3133

US, Wi-Fi Connected Product Support Only
(844) 383-2630
Sales/ Reservations:
(616) 453-4451
+1 (616) 791-0662
Other Info

Other Info (opening hours):


Monday – Friday: 9:00 am – 9:00 pm ET

Saturday: 9:00 am – 8:00 pm ET

Sunday: Closed

Additional Address:

PO Box 3606

Grand Rapids, MI 49501, US

Company Address
Bissell Homecare, Inc.
2345 Walker Ave NW
Grand Rapids,
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bissell , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Bissell

9 Aug, 2021

Warranty broken part

Bought vacuum broken have not had it for a year even compartment that hold garbage won’t stay locked so it falls back on floor sent in my warranty card have not heard back or know wat to do from here. Thanks Rachel hoff
29 Jul, 2021

Does a very poor job.

I bought a Bissell Shark Sweeper! It is without a doubt the very worst sweeper I have ever owned! I did all of the trouble shouting suggestions in the owners manual twice! Did nothing to improve. I asked Bissell for help and was given over to another company and charged for the very same advice supplied in... Read more➤
All Bissell heated carpet cleaners are designed to fail after 3 years, the heater blocks and covers are made of dissimilar metals that react with the solution and eats holes through the back cover. Water leaks out near wires that are connected using crimped connectors with no water proof shields. There are also other poorly designed aspects... Read more➤
19 Jul, 2021

Stopped heating

my steam mop has stopped heating i tried to call several times and can not get through which is very frustrating
24 Jun, 2021

Horrible return policy

After our second purchase of a Bissell carpet shampooer Model 2160 we contacted Bissell for the first time they asked us to send a photo of the model and serial number, this has been ongoing since June11th. Both of the shampooers failed to start. We have had many emails but no results, first of all there is... Read more➤

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