I am writing to express my absolute disgust and anger at your failed extended “protection” plan policies for Home Depot appliances. I purchased approximately $5, 000 worth of kitchen and laundry appliances from Home Depot in 2017. At the time of purchase, the Home Depot sales associate recommended purchasing the extended “protection” plan in case the appliances...
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Customer service is only referral to web site not actual person to person contact. I am a senior who is not technically inclined and it is very frustrating. This is not the first claim I have made over the years but never before received such poor service.
Is anyone read and care about ME?self evident.all this from web site call in on listed phone. Come on now most schedule me this is comical. The ultimate poor designed web site
x 25…I wish I knew. The dialogue just dropped off. Please get someone here soon Paul That’s my 100 symbols… A stupid request… Just get me rescheduled. Anytime Friday will do Paul
This a Kudo recognition for Carolyn – 140****. She’s been a tremendous help getting my claim refund allocated to my appropriate name. The only team member who stuck with me throughout the entire process and provided following- up calls. She understood my frustration and was willing and able to get the situation handled. Thank you Carolyn for...
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Poor service
So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(
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