All of us purchase goods from home or consumer electronics category. Perhaps it is one of the few fields where online sales cannot fully compete with in-person sales at the store, as a regular customer wants to make sure that the electronics product he is purchasing looks, sounds, and feels exactly like he wants. People who see the device before paying for it tend to complain less than those who buy an electronic product sight unseen. For the customers of the online electronics market, the reviews often touch upon inaccurate deliveries, wrong parts supplied, unexpected incidents with cracked monitors and mismatched cables. The electronics industry is trying to cater to everyone, and, usually, a regular store will yield to a customer while giving him a good money-back guarantee policy or an exchange deal, should something happen that was not expected by a user. Marketing departments of electronics suppliers send their managers to review and to respond to every negative review they see on the internet to gain back the trust of the consumer.