Asurion




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Asurion

Average Rating:

1.12 / 911 votes / 113 reviews
648 Grassmere Park Ste 300
Nashville
Tennessee
United States

Phone: +1 615 837 3000
Web: https://www.asurion.com

Category: Mobile / Cell / Smartphones

Links of Asurion
Toll-Free Number:
(844) 833-8802
Customer Service:

Asurion Homeplus
(844) 529-2692
Legal:
(844) 798-7701
Privacy Inquiries

Media:
(615) 837-7283
(615) 837-3058
Fax:
+1(615) 445-3348
Other Info

+1 615 837 3000 +1 866 760 9079 +1 877 760 9079
648 Grassmere Park Ste 300
Nashville , Tennessee
United States – 37211-3667
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

Company Address
Asurion, LLC
648 Grassmere Park
Nashville,
United States

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Complaints & Reviews — Asurion

9 Aug, 2021

No sim card

Got no answer to help set my phone up and phone didn’t come with the we code for the electronic sim card
Im a very unhappy customer that is dealing with an ongoing issue with my Maytag wash machine that I purchased January 5th 2019. I made several claims from April until now August and NO ONE can solve the problem by fixing my washing machine. Ive to pay to wash my clothes every week and Asurion do not... Read more➤
Never got my issue resolved. Got transferred five times. Before finally getting sent to a voicemail. Total time on holds, was about 45 minutes.
They jack you around like crazy.. to avoid pay out per plan… My frig broke on 7/31/21 – filed claim – they could not find any tech to fix my frig – authorized dealer – and wanted me to wait until aug 19…. from 7/31 broken frig – I spent days on end dealing with them fighting... Read more➤
Ive been a member for 9 months but get the run around on my claims Ive had phone and PlayStation Ive had to pay cash to get fixed when Im paying yyall for insurance User’s recommendation: Don’t buy.

Poor service

So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(

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