I was given false information by sales. I immediately canceled my order. I made a second attempt within 24 hours to cancel my order. They refused to cancel my order. Nothing arrived. I alerted them 3 weeks later. To this day several months later nothing has arrived. I made a successful claim with my bank. This company...
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Might be at wrong site I called customer service for information on how to return stockings for a larger size did not hear back from them n need authorization from them to send back. Their system is nothing like some catalogs where u send back return form and return label postage is taken off of amount of...
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Very dishonest business and practices. Price gouging. Rude customer service. No apologies from their company or explanation. Placed an order after seeing a sale they were having from an email I received. After completing the order and getting a confirmation email, they cancelled the order without an explanation. When I went back to their site, they increased...
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Order#1491154, I ordered open toe they sent closed toe. I have tried many times to resolve this with a very rude emilly. The return label they sent me is not good anywhere. I tried canada post, fedex, ups, and no one takes it. Emily's answer is to pay it myself. This is the word of the worst...
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On-line Ordering and payment for item was fine. Delivery was fine. Item did not fit. I followed directions for return, applied via e-mail for return Authorization. Co. replied via e-mail without “Return Authorization” but advised to mail back (did NOT provide physical…
Poor service
After more than a week of waiting for a package from an online store with a five-day delivery, I contacted iExpress to find out where my sachet. It turns out that the packet is in stock and has inaccurate information, so she is standing there. It can happen in any way, I will update the information and deliver the Sola package the next day. The next day I get a message from iExpress that I need to clarify the recipient's information, I do it again and I get a message that the package will be delivered tomorrow t. I today. I did not receive an sms and wrote a iExpress or I could specify the time of receipt to which I received a reply that another technical problem has occurred, the package is in stock and will be delivered to me tomorrow. I fully understand that it is crazy time for deliveries, but then do not promise customers what you will not be able to fulfill afterwards! Now I wonder if tomorrow I should write my recipient's information early in the morning and remind me to pick up my package as well.
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