Asurion




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Asurion

Average Rating:

1.12 / 911 votes / 113 reviews
648 Grassmere Park Ste 300
Nashville
Tennessee
United States

Phone number: +1 615 837 3000
Web: https://www.asurion.com

Category: Mobile / Cell / Smartphones

Links of Asurion
Toll-Free Number:
(844) 833-8802
Customer Service:

Asurion Homeplus
(844) 529-2692
Legal:
(844) 798-7701
Privacy Inquiries

Media:
(615) 837-7283
(615) 837-3058
Fax:
+1(615) 445-3348
Other Info

+1 615 837 3000 +1 866 760 9079 +1 877 760 9079
648 Grassmere Park Ste 300
Nashville , Tennessee
United States – 37211-3667
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

Company Address
Asurion, LLC
648 Grassmere Park
Nashville,
United States

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Complaints & Reviews — Asurion

12 Aug, 2021

Sent defective phone

The phone that you sent us now is a black screen we cannot call receive calls its a completely black screen
12 Aug, 2021

Non support

I cannot get to Asurions to schedule an appointment to repair cracked glass . I tried again yesterday for 45 minutes. My phone is 29 08 651 **** I am leaving for one month vacation and have been trying to reach you for weeks. Please come today or tomorrbe super cautiousbeow.
11 Aug, 2021

Reply to request

I received an email requesting I do a public assessment of the 3 year insurance policy I purchased as an extra expense when buying a speaker from Amazon. I tried to make the following response to the email: I havent made a claim, so I dont know the answers to any of the above. You were the... Read more➤
I was paying $15 a month for Sprint Complete, with insurance provided by Asurion. My Galaxy S10 chargimg port wasn’t working, so the Asurion rep said I would get a BRAND NEW phone to replace mine because the port wouldn’t be able to be fixed. He specified brand new and…
I had accidentally lockedmy screen requiring a password to open. I contacted tech coach for Verizon. He said he could help me and started reading his book and sent me through backup an reset my phone to factory settings, then restore. My phone was just right beforehand but now it is f****d up. It did not fully... Read more➤

Poor service

So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(

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