My Cricket insured Iphone has been insured for past 3 years. It got damaged by water. I told this to the Cricket rep but he sold me a replacement for over $300 when my insured replacement was $130. For three weeks Asurion insurance has been giving me ignorant run arounds. That the Iphone S no longer exists,...
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I pay 13$ a month for insurance. And my tablet craps out and these mafioso deny replacing my device and flip me back to tmobile. Then tmobile tries to flip me back to assurant. I have spent 2 hours going back and forth with these crooks pawning me off to each other. I have paid insurance for...
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Complaint Dept. I am writing this complaint in regards to my recent replacement claim [protected] in which was filed on March 27, 2021. Deductible payment of $275.00 was paid in full and was deducted from my bank account also on March 27, 2021. My original replacement claim was filed to replace my damaged broken Galaxy S20. I...
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I received a phone through Asurion the insurance company for Sprint. There was no fee associated with this phone. My obligation was to return my old phone when the package arrived. On Feb 13th, I received an email that my phone was received by Asurion. (If you didn’t return there was a fee). I didn’t have to...
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Att customer call att at 5 am to report damage smartphone which is the Samsung z fold then i submitted my documents via computer to Asurion driver license 6 times the after speaking with several representatives from Asurion and being treated like a number instead of customer then to be told about more documents need to be...
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Poor service
So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(
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