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Average Rating:

1.12 / 911 votes / 113 reviews
648 Grassmere Park Ste 300
United States

Phone number: +1 615 837 3000

Category: Mobile / Cell / Smartphones

Links of Asurion
Toll-Free Number:
(844) 833-8802
Customer Service:

Asurion Homeplus
(844) 529-2692
(844) 798-7701
Privacy Inquiries

(615) 837-7283
(615) 837-3058
+1(615) 445-3348
Other Info

+1 615 837 3000 +1 866 760 9079 +1 877 760 9079
648 Grassmere Park Ste 300
Nashville , Tennessee
United States – 37211-3667
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM

Company Address
Asurion, LLC
648 Grassmere Park
United States is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Asurion , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Asurion

was suppose to have an appointment to have cell phone repaired between 3pm and 5pm. was told tech would call 30 mins before they show… never got the call or show. called and reported to there support and they tried to called tech several times and they didn’t answer. they refuse to bump anyone to fix there... Read more➤
Home Depot Extended Warranty. Total lack of customer Service. Does not return phone calls. Lots of platitudes but no actual action. User’s recommendation: Good Luck.
18 Aug, 2021

Claims issues

Tried for almost 3 hours today to get someone on the phone after receiving an email stating for me to call them about my claim. What an absolute waste of time. User’s recommendation: Don’t waste your time.
My reservation with my technician was changed from one day to another and I was never notified I lost over $700 missing work today and Im gonna miss another $700 on Friday whenever they come very very upset User’s recommendation: Don’t use.
Kabriel I believe was his namea gentleman who is definitely an asset to your organization. He drove from Indy to my house to deliver phone to my house and initiated the switch over process. I initiated replacement request at noon on-line and the gentleman called and said that he would be here between 5-7 pm.same day of... Read more➤

Poor service

So, the cashiers give vague answers - there are toilets available for claimants or on the train to Oakland - Lubbock. The cashier replied to me as follows: "I thought so, but only after Tacoma" I didn't understand anything. There are incomprehensible signs at the Oakland railway station, it is very confusing that the train to Lubbock can leave from two different platforms. When I asked the conductor which platform the particular train was leaving from, he showed me two different directions. Well, I'm confused again. I missed the train even though I was at the station on time. :(

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