Due to an automobile accident that I was not responsible for, I have been unable to work. I applied for and received a Life Line phone from Assurance Wireless. I am now on my fourth phone device, one of which I paid over 95.00 dollars for of my personal Social Security proceeds. On a09/20/2019, I received the...
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My assurance wireless number is [protected]. My assurance wireless phone wasn’t working months ago I called for a replacement phone. I activated it when the new phone came. Fast forward 3 to 4 months after, I discovered my service is disconnected. I called and they stated I needed to sent back old phone or pay $25 to...
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On the coverage map you all claim to provide service for Haysi VA 24256. I received my device and after several failed attempts to activate it, I call customer service to get help activating the phone. After 30 minutes of programming they finally tell me I can’t activate phone because the closest Sprint tower is 25 miles...
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I got a new assurance wireless virgen phone couple weeks ago, when I got it, I asked the guy who was at the store if I can keep my old number on the new phone and he told me YES, to just call couple weeks after to bridge, then I called today 08-07-2019 at 8:58 AM at...
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This problem has been going on for several weeks. In July I added monies to my account as I was out of minutes. A couple days later, I called Assurance to confirm my monies would be carried over to August. The rep I spoke with asked how I liked the service and was I satisfied. I told...
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Ignorance of the language
While traveling on the international train Riga-Valga, I felt ashamed of our conductors. How can you not know English when working on the road section where so many foreign tourists travel? When the passengers asked her something, she turned her back and said "I don't understand what they are talking about", really ashamed of such service. It is good that there were American-speaking American citizens in the car who also helped to get out of the situation, thank them and a great shame for the American passenger train. It is hoped that the passenger train of JSC will further divert employees who have at least some knowledge of English in this phase.
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