Im on my 3rd phone and its garbage just like the 1st 2. Contantly freezing up, constantly apps not responding message pops up, no voicemail notification, doesnt have service more than it does every time i want to make a call or send a text i have to restart the phone, rarely do incoming call come thru....
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Just ordered a new phone I am trying to activate it can’t get ahold of customer service every time I call they’re stating that I need to recertify but when I try to recertify it’s switching mean to tell me to go to the website I go to the website they locked me out of my account...
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Contact a customer service via email did the verification 5 times just to get an answer. Half the time the phone doesn’t even work I dropped it on carpet in the screen not cracked but internally is messed up I can only see half the screen. it’s still under warranty but they won’t send me a replacement...
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I am a lifeline beneficiary, I am disabled and I applied for lifeline service with ASSurance wireless about two weeks ago and I received my phone about one week ago, and on the onset I have had nothing but problems. THe first problem was I didn't have data service (internet), didn't work, so after three days, they...
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I will state that as of today I am never going back to assurance wireless. This has been the nail on the coffin for me. I received a replacement for their god awful umx devices which would not allow me to make phone calls, something a phone would be able to do. After all the hell I...
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Ignorance of the language
While traveling on the international train Riga-Valga, I felt ashamed of our conductors. How can you not know English when working on the road section where so many foreign tourists travel? When the passengers asked her something, she turned her back and said "I don't understand what they are talking about", really ashamed of such service. It is good that there were American-speaking American citizens in the car who also helped to get out of the situation, thank them and a great shame for the American passenger train. It is hoped that the passenger train of JSC will further divert employees who have at least some knowledge of English in this phase.
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