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I was told many times, XPO would deliver my shipment. They never did. Emailed Mr. Jacob’s CEO, but never heard anything from him. Emailed the entire XPO senior management. No response from anyone. If you look XPO up at the BBB, you will see I am not the only one that has an issue with XPO User’s...
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Something is wrong with the phomeix hub. They have been holding my product hostage on a truck for 7 days. THIS IS A WILL CALL. They tell me it will be ready for pickup then when I Cal back it isn’t. They lie to you and tell you things that don’t happen. They say they over capcitated,...
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The Booking# that went to this order was cancelled after the shipment was picked up. we do have a new booking# for this order. the NEW BOOKING#:1067**** TRACKING# 598-40****.
We’ve hauled a drop trailer load with XPO with drop time between 48 to 72 hours. In the meanwhile receiver gave us offloading time of 5 days and not less than that. And told that XPO knew about that too. XPO re-assured us that it would not be the case… Needless to say, that trailer was empty...
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We ordered freight through a 3rd party logistics company using XPO Logistics as the freight carrier. The tracking on XPO Logistics kept showing the crate in California with a particular delivery date, but every day they would move that delivery date out another day and…