More Contact Info

Toll-Free Number:

(844) 576-8692

Customer Service:

Toll Free

(866) 677-6933

Toll Free

(800) 774-5127

(800) 584-6001

Claims Customer Support:

(888) 238-4840

Employee Benefits:

(800) 955-7736

20 Washington Avenue South Minneapolis, MN 55401

Jobs/careers:

(860) 580-2465

Locations Arizona:

(800) 992-0180

7337 E. Doubletree Ranch Road Scottsdale, Arizona 85258

Locations Connecticut:

(888) 854-5950

One Orange Way Windsor, CT 06095-4774

Locations Iowa:

(800) 366-0066

909 Locust Street Des Moines, IA 50309-2899

Locations Minnesota:

(877) 884-5050

20 Washington Ave S, Minneapolis, MN 55401-1908

Locations Pennsylvania:

(800) 344-6860

1475 Dunwoody Drive West Chester, PA 19380

Voya Financial Life Insurance:

(877) 886-5050

Other Info

Other Info (opening hours):

Other Location:

1401 E. 52nd Street,

Tempe, AZ 85281

8900 Prominence Pkwy,

Jacksonville, Florida 32256

5780 Powers Ferry Rd NW,

Atlanta, Georgia 30327

30 Braintree Hill Office Park,

Braintree, MA 02184

Company Address

Voya Services Company

230 Park Avenue

New York,

United States

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Complaints & Reviews — Voya Financial

2 Aug, 2021

Regarding a recent mailing for an address change

VOYA sent out a letter regarding an address change. They did not include a phone number. Googled VOYA phone called , waited 10 minutes to speak to someone then I was disconnected. Terrible customer service. User’s recommendation: Do not do business with VOYA.

Banks, Finance Companies

19 Jun, 2021

They are sending “important documents” to the wrong address

I continue to get mail for the previous owners. These are some form of investment or retirement statements. Despite numerous requests to update their records, I still get this mail. The company has not bothered to respond. I’ve been trying to get this resolved of and on since moving here 5 years ago. I’ll never put any... Read more➤

Banks, Finance Companies

30 Jul, 2019

I would not recommend Voya

I rolled over my 401K to Voya. That was a mistake. After a discussion with my Voya Financial Planner we put my 401K funds into four 3 year CDs. That was a year ago and I just found out that one of them got redeemed yesterday two years before the CD maturity. I called Voya and apparently... Read more➤

Banks, Finance Companies

15 Jan, 2019

No social responsibility

My son was killed and had a small pension with them. They had a nine page form to fill out. After sending 4 death certificates and 4 court orders to pay his parents as beneficiaries, it finally got done. You think this would be the end, but they continue to send mail to my dead son. I... Read more➤

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