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My Wzye lock and gateway would not pair. I tried customer service online, only to get an idiotic, nonsensical, and totally illogical series of responses. I tried both customer-service phone lines, only to be put on hold with annoying repetitive music designed to make anyone hang up. What customer service?
Original review updated by user Aug 07, 2021 I ordered items, I never got them. I called Wyze and was sent an email and was told to just wait. I have already waited and im now contacting BBB. I either want my money back or the items I paid for. TERRIBLE Customer Service but I don’t care...
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I have outdoor cam centered on my driveway and 99% of the time it doesn’t start recording until the person that actually pulls up in the driveway is out of view of the camera. I mean actually pull in, get out of car and walks literally 2 feet in front of camera. Does not record until almost...
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I was trying to find out why I could not access the camera the way I use too. When My Son first put them in I could go back at a certain time. Say 2:15pm to 2:30pm and check and see who made the mess on my table, or when something may have been broken and Know...
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Helllo, I am still having issues with the merging with Alexa app it will not announce when there’s a Package detected or a person detected I paid for or 2 Cam plus subscriptions, And still without any announcements or recognition or Notifications. This is going on over one and a 1/2 months. I hope to get this...
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