More Contact Info

Toll-Free Number:

(800) 975-4722

Customer Service:

HSBC Advance

(866) 584-4722

HSBC Advance

(716) 841-4477

HSBC Premier

(888) 662-4722

HSBC Premier

(716) 841-6866

HSBC Securities Wealth Services Desk

(800) 662-3343

HSBC Securities Wealth Services Desk

(847) 876-1574

Jade Mortgage Customer Service

(855) 806-4661

Lost/Stolen Cards

(800) 462-1874

Mortgage Customer Service

(855) 527-8400

Mortgage Customer Service

(847) 320-6200

Personal Banking

(716) 841-7212

Premier Mortgage Customer Service

(855) 806-4660

Private Bank Mortgage Customer Service

(855) 806-4664

TTY/TTD

(800) 898-5999

Business Customer Service:

(833) 722-4722

Business Banking

(716) 841-7855

Business Banking

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 8:00pm

Company Address

HSBC Bank USA, N.A.

425 5th Ave

New York,

United States

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Complaints & Reviews — Hsbc Bank Usa

18 Aug, 2021

Unpaid Banking Bonus

Doesn’t pay bonus after meeting qualifications. To make matters worse, then keeps charging fees on closed accounts. Welcome to the world of Brazilian banking. User’s recommendation: Completely avoid.

Banks, Finance Companies

8 Jul, 2021

PREMIER banking – checking account no. 15****1.*2; made out to Mr. Emilio Pedrocchi – Case no. W-74627****

RE: PREMIER banking – checking account no. 15****1.*2; made out to Mr. Emilio Pedrocchi Case no. W-74627**** Branch: Miami Beach- Florida – USA For the attention of: Managers of the Branch Miami Beach- Florida – USA Dear Sirs or Madams, We act on behalf of our client,…

Banks, Finance Companies

8 Jun, 2021

This bank is very bad they want you to pay 5.00 to there staff to get there work done. All i wanted was a lien release on a 2002 truck and i have been trying to get it since last Monday.

a lien release on a truck that has been paid off over 10 years We have sold the truck and went to get the title on it and this bank still has a lien on that has been paid off 10 years. I have fax and email all information to the bank. They have not responsed they... Read more➤

Banks, Finance Companies

7 Jun, 2021

FRAUD, COMPENSATION

STAY AWAY HSBC gave me very hard time dealing with their pitiful, incompetent, fraudulent and deceptive customer service operators, at every department. They started charging me fictitious amounts of money, keeping me on the edge as they continuously posted on their…

Banks, Finance Companies

10 May, 2021

Lost my transferred funds, poor customer service

Original review updated by user May 10, 2021 At the beginning of April 2021, I opened an HSBC Bank USA premier checking account and savings account. At first I thought this was a great idea as there were no fees and they sent me 100 checks for no charge whatsoever. When I called them 10 days ago... Read more➤

Banks, Finance Companies