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I arrived at 11 to the hotel and checked in. They charged my card and I signed all paper work and said room would be ready at 3pm. When I returned after 3 pm there was 3 employees behind the counter not doing anything. I had to get their attention to even acknowledge that they had 3...
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They let these motels that are under them charge people twice for a room.if they cannot stop these crooked hotel owners.then they should and will be reported to the BBB.
This particular hotel location acted at 139-01 Archer Avenue, Queens, NY 11434 has the worst customer service I have ever experienced along with booking.com. I booked a room for one night stay and due to unforeseen circumstances 10 minutes later I called them and explained my issue to cancel the room and they were very uncooperative. Both...
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I made a reservation via booking.com for a 1night stay at the Wingate by Wyndham Jamaica JFK Airport and after completing the reservation I was horrified with the hotel reviews. I did call booking.com and the hotel and they refused to cancel my reservation… Please do not book with booking.com no at the Wingate by Wyndham Jamaica...
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I was totally humiliated by your staff and I will never stay here again or anyone I know