More Contact Info

Toll-Free Number:

(800) 752-7520

Accounting/ Billing:

(703) 750-1000

Automated Self-Service:

(703) 750-7944

Automatic Name Change Program:

(703) 750-4441

Damage Prevention:

(800) 428-5364

Hotline

(800) 257-7777

Maryland

(800) 552-7001

Virginia

(202) 265-7177

Washington, D.C.

Gas Emergency:

(703) 750-1400

Gas Theft:

(703) 750-4570

Hotline

Shenandoah Valley, Va:

(540) 869-1111

(800) 566-7436

Telecommunications Relay Service/ttyttd:

(800) 735-2258

Fax:

703-750-4441

Other Info

Other Info (opening hours):

General Customer Service Hours:
Monday – Friday: 8 a.m. – 9 p.m.
Saturday: 8 a.m. – 4:30 p.m.
(Except major holidays)
Pay-By-Mail Address:
Washington Gas
P.O. Box 37747
Philadelphia, PA 19101-5047
Automatic Name Change Program
[email protected]
Attn: ANCP Desk
6801 Industrial Rd.
Springfield, VA 2215

Company Address

Washington Gas

6801 Industrial Road

Springfield,

United States

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Complaints & Reviews — Washington Gas

23 Dec, 2019

Need adhesive stickers for flexible copper gas pipes stating “NATURAL GAS 2 PSIG LINE PRESSURE “

Washington Gas did not answer phone call. Gas Company asleep at work, as usual. What does it take to get Washington Gas to answer your office phone?

Utility

30 Jul, 2019

They did not call me back

trying to see if can get gas heat in my home

Utility

7 Jun, 2019

Day 2 with no gas

I have I severely special needs child and need a generator to run his equipment when the power is out. I’ve been trying to get the gas company to do their part—installing a bigger line to accommodate this need—for 6 months. Finally a crew came yesterday to install the line. I was told at 5pm that someone... Read more➤

Utility

31 May, 2019

Very uncooperative. still holding on line

nothing. still holding on the phone

Utility

22 May, 2019

Company damaged fence and destroyed the water heater

Washington Gas went into my yard without consent, damaged the fence and changed out the meter. Then when they went to put on the gas again none of the gas appliances worked. They told me I have to get all the appliances repaired or replaced. They tried to insinuate that they were not working before, however, I... Read more➤

Utility

Most Reviewed

13 Feb, 2021

"Amerisave/Dovenmuehle Mortgage owes us money and needs to adjust our mortgage payment. does not have a single customer service person willing to help!"