Two months ago I called customer service, someone from Manila Philippines answered, I made payments arrangements with her, I made the payments for 2 months, the third month they cut my service, and they have no record of the arrangement, but yes Washington Gas had…
We have a customer who had a fire in her home. We called to have gas restored so customer could move back in her home. We were told someone would be on site to install a new meter and turn gas on. The first day we waited until 7pm, no one showed. On the next day we...
Read more➤
Washington Gas is an incompetent company with poor customer service and no follow up on justified complaints. They provide about 2 weeks for paying their bills and will place a fine even if you did not receive the bill from them. Beats me how they have an A+ rating…
I have not even started my gas with Washington Gas but already have problems with their policies and the way they work. I did not have to set up my online account yet but reading the previous reviews I am definitely not looking forward to it. My issue with them is that they set an appointment to...
Read more➤
