I have no ides when the account number changed because i cannot log in to my account. I also have been requesting a paper copy of my bill for 2 mo ths now and have not received anything. The bill is required to register my son for school and to remain in comoliance with truency laws. I...
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Gas turn off Thursday with no call or note left at the door, call them make appointment for Friday, technician did not call. , no note left at the door again. Now my gas not getting turn on till Monday. It a 0 balance bill. Terrible service in Hyattsville area
Update by user Aug 23, 2018 Ironically, a week after posting this, I received an email stating they had fixed the billing and would send an updated invoice. I checked online and the updated invoice with all previous amounts was there. I was finally able to send the bill to my tenants. Issue resolved a whole year...
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I was doing paperless billing with washington gas, and they suddenly closed my account and opened the new one. They did not notify me by any mean, and they even skipped a month for sending a billing statement. Two month later, I was charged a late fee so I called their customer services, and after 5 minutes...
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I paid them months ago and I cannot even get an answer as to when I will have service. They just ignore you. Awful service. Just awful. One of the worst. I have called and emailed them several times. Last Thursday they promised they will send a technician on Monday but that he will call to arrange...
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