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Trying to get new meters replaced because they are leaking gas, and I have tried three times to get the issue resolved! But, no luck…
Paid gas bill, zero balance, after which wssc started playing games, first excuse they told me was my money didnt post, this went on for two days, called my bank money was processed. A week later a tech was scheduled to come out on Monday the 19th of Nov. The tech decided he did not want to...
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Update by user Dec 09, 2018 In answer to ‘did they resolve the issue’, the answer is a resounding NO. I called once again and was told something completely different. I was told that in order to send me a paper copy of ONE old bill, they’d have to remove me from ‘ebilling’. If this is so,...
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Years ago I worked at a call center that had Washington Gas as a client. Their ‘overflow calls’ were automatically switched to our lines. The extra work gets done ‘free’ by employees that Washington Gas doesn’t have to pay etc. etc. Nice maneuver in tight-assedness, WG! We were a totally different company in a totally different city....
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YEA NO ONE SHOP UP AS SCHEDULE THEY TOLD ME SOMEONE NEED TO BE AT THE HOUSE FROM 7 AM TO 5 PM SO MY HUSBAND STAYED AT HOME & MISSED A DAY OF WORK TO WAIT FOR THEM TO ARRIVE. I CALLED WASHINGTON GAS PROBABLY 5 TIMES MY LAST CALL WAS 8:55 PM AT NIGHT AND...
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