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Cant get no help get my car fixed! Bought a car 2017 Kia Sorrento from vroom in March, it its burning oil, I reported it to the vroom and to the warranty department before the warranty expired! And now theyre telling me they cant do nothing about it! User’s recommendation: Make sure you get the car checked...
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Had a hard time getting customer service with direction as to what my steps to have my vehicle fix. finally took car to Dealer for diagnostic found out that limited warranty does not have car rental. User’s recommendation: Had better service buying at Carvana.
It has been more than a month trying to sell my car through vroom. – Misplaced email request – asked to send another request – returned the car title – constantly confusing between the first request and the second request – requested for car title and then sent it back – frustrating experience – no help when...
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They pick my truck up on Monday and they said I should received the check within 3 days. Has been four days. No check yet. Please let me know Thanks
Their 90 day warranty starts the day you order your car not the day you receive it. Long hold times with customer service. Our cars check engine light went on the first day we received the vehicle. User’s recommendation: Just buy local.