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Average Rating:

1.73 / 405 votes / 50 reviews
1375 Broadway, 11th Floor,
New York,
New York, 10018
United States

Phone number: (855) 524-1300
Web: https://www.vroom.com/

Category: Dealers

Links of Vroom
Toll-Free Number:
(855) 524-1300
Customer Service:
(631) 760-1215
Company Address
1375 Broadway, 11th Floor
New York,
United States

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Complaints & Reviews — Vroom

I recently used vroom to or try to trade to purchase a used car. After I found one they needed a deposit for it up hold it but after 1 week they were emailing me information I needed and I filled it out 2x online and still need the same info again and then I had an... Read more➤
20 Jan, 2022

Delivery day

I am waiting for my car for two months. The transportation of the car took over 1 month from the day we started a business. But it failed due to inspection problems. I am still waiting for the car the one solution they propose to me is to cancel the original loan and to find a new... Read more➤
I have read a lot of doubtful reviews about the company, but I made a purchase and wired the downpayment for the 2019 Mini. I didn’t pay the whole sum relying on the reviews, but everything still went wrong. They wanted to return my downpayment and sent me the check back, but there appeared troubles with my... Read more➤
I have received a car from Vroom, but it was damaged, my Nissan was diagnosed with car damage that affected other car parts, seat motor, and amplifier in the stereo. I was not warned about the problem, nor on carfax or the salespeople. But the organization’s people say the water damage can not be covered. They just... Read more➤
It was my worst experience with car buying. All the buying process was unorganized. After I have got my vehicle they sent me the paperwork to sign in a month. The car was in a bad condition, the tires and windshield wipers were bad, there was no oil and a lot of little irritating details that need... Read more➤

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