Update by user Aug 11, 2021 Worst buying experience ever Original review posted by user Aug 11, 2021 I posted this review in May 2021 ….. It is now August 2021 and have still not received my Plates and Registration… After several hours on the phone with representatives that have “no clue” and/or have been trained that...
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The carrier never showed to pick up my trade in, after I waited all day. When I called the carrier, they said the pick up had never been scheduled. Totally incompetent and unprofessional. Im tempted to return the car I purchased when they do show up. Ive never been so angry about customer service. User’s recommendation: Demand...
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My wife attempted to purchase a vehicle from Vroom, but when they kept asking for more paper work we decided to look elsewhere and were able to locate a car that she wanted at a better price. We have asked repeatedly for our $500.00 refund and have not received a refund! Just give us our $500.00 BACK...
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bought a car from Vroom website in April, never received registration to get plates. Now it’s August nothing still.. Three temp plates later now all expired.. car sitting in driveway no legal plates.. called Vroom to follow up ten times now, last three times was hung up on, evidently I have a attitude problem.. go figure they...
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had a rip in the seat they didnt fix a bad tire they shipped me a new one that i had to get installed my self and the navigation part of the radio doesnt work that they wont fix User’s recommendation: stay away from them dont even answer there phone calls or watch there commercials.
